Returns & Exchanges Policy

Items purchased at regular price are eligible for an exchange in the form of a credit note within 14 days of delivery.

Sale or outlet items cannot be exchanged for a credit note.

A handling fee of 17aed will be deducted from your credit note value.

To create an exchange, please email customerservice@melrosehaus.com adding subject 'DUBAI RETURN/YOUR ORDER NUMBER'

If you need anymore help, feel free to email us.